Present a professional image and connect your customers to all of your employees, no matter where they are located.
Merge any number of different phone systems into one, easy-to-manage platform without expensive PBX equipment.
Reduce overhead, allow for growth, and self-manage features never before possible.
Increase sales and inspire customer confidence without the customer ever hearing a busy signal.
Features You Never Thought Were Possible
We think the biggest advantage of a PhoneBoost business phone system is the unbelievable number of features that are available, all at an extremely affordable price. With a traditional phone system, many of the PhoneBoost standard features would require a very costly, difficult to manage phone system. In addition, a VoIP phone system from PhoneBoost offers new features that aren't even possible with a traditional phone system.

Online Call Detail Reporting

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Here's a highlight of some of our most popular features:

Auto Attendant A customizable, automated receptionist that allows callers to dial by extension, dial by name, or select other options.
Hunt Groups Allows calls to be routed to a group of phones, such as your sales or support team.
Voicemail Simplified Receive an email notification of new voicemail and even the message in an attached sound file.
Enhanced Call Forwarding Forward your calls to any phone number based on if you are busy, out of the office, or do not answer.
Remote Office Never miss a call by adding additional phones at your home or out of state office that all ring on the same extension.
Music on Hold Play music or advertisements while your customers are on hold.

Continue reading for a detailed list of available features. If you are interested in learning more, please contact us today.

Office Services

Account/Authorization Codes Allows an administrator to restrict calls to authorized users and also track these calls.
Auto Attendant A customizable, automated receptionist that allows callers to dial by extension, dial by name, or select other options.
Call Center A hunt group that queues callers and plays comfort messages while callers are on hold.
Call Park Allows a user to suspend a call for an extended period of time and then retrieve that call from any extension.
Call Pickup Users assigned to a call pickup group can answer calls from any phone in that group.
Hunt Group Allows calls to be routed to an idle member of a group using a pre-selected pattern.
Incoming Calling Plan Allows an administrator to restrict incoming calls by call type.
Inventory Report Allows an administrator to produce reports on services, users, phone numbers, departments and devices.
Music On Hold Allows an administrator to specify an audio file, such as music or advertising, that can be played to on hold parties in various situations.
Outgoing Calling Plan Allows an administrator to restrict outgoing calls by call type.
ReceptionPC ReceptionPC is a PC based program that displays and controls incoming phone calls, transfers, and current user status.
Series Completion Allows calls to be forwarded to the next line in the series for key system implementation.

User Services

Alternate Numbers Allows a user to have alternate phone numbers and extensions assigned to their phone.
Anonymous Call Rejection Allows a user to ignore incoming calls from anonymous callers (those with Calling Line ID Delivery blocked).
Automatic Callback Allows a user to be notified when a busy line within their group becomes available.
Call Forwarding Always Allows a user to forward all calls to a specified phone number.
Call Forwarding Busy Allows a user to forward calls to another phone number when the user's phone is busy.
Call Forwarding No Answer Allows a user to forward calls to another phone number when the user's phone goes unanswered.
Call Forwarding Selective Allows a user to forward calls from selected callers to another phone number.
Calling ID and Name Display Allows the display of an originated caller's name and phone number.
Calling Line ID Blocking Override Allows a user to override Calling Line ID presentation restrictions and always receive the Calling Line ID if available.
Calling Line ID Delivery Blocking Allows a user to restrict the public from seeing the user's phone number when making a call.
Call Notify Allows e-mail notifications of calls made to the user's phone number.
Call Return Allows a user to return a call to the last party who called.
Call Waiting Allows a user to receive an additional call while already in a call.
Directed Call Pickup Allows user to pick up a call to another member using a feature access code followed by the extension.
Directed Call Pickup with Barge-in Allows user to pick up or barge-in on a call to another member using a feature access code followed by the extension.
Do Not Disturb Allows a user to restrict all incoming phone calls.
Flash Call Hold Allows a user to use a flash service for Call Hold.
Flash Call Transfer Allows a user to use a flash service for Call Transfer.
Flash Three-Way Call Allows a user to use a flash service for Three-Way Calling.
Last Number Redial Allows a user to access and dial the last dialed number.
Outlook Integration Allows a user to integrate Microsoft Outlook contacts with the Pilot Toolbar.
Pilot Express Allows a user to easily configure their phone service via the toolbar based on pre-defined profiles (out of office, busy, etc).
Pilot Toolbar A toolbar for Microsoft Outlook and Internet Explorer to perform Click To Dial and perform configuration for the most commonly used services.
Priority Alert Allows a user to receive a distinctive ringing pattern or distinctive call waiting tone for selected callers.
Remote Office Allows a user to assign a phone number at a remote site to be the user's current phone number.
Selective Call Acceptance Allows a user to accept phone calls from selected callers.
Selective Call Rejection Allows a user to reject phone calls from selected callers.
Sequential Ring Allows a user to configure a list of phone numbers to ring sequentially when the incoming call matches the specified criteria.
Shared Call Appearance Allows a user to have additional phones ring for their number.
Simultaneous Ring Personal Allows a user to configure secondary phone numbers to ring simultaneously when the user's primary phone number rings.
Speed Dial Allows a user to program speed-calling numbers and extensions.
Voice Messaging When a user receives a voicemail, an e-mail with the voicemail attachment or message notification is also sent to the user.